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Effective Date: July 14, 2026
This Privacy Policy explains how HGTECH (“we”, “us”, or “our”) collects, uses, stores, protects, and discloses the personal information of users (“you” or “users”) who visit our official website https://www.hglaserglobal.com/ (the “Site”). This policy applies to all visitors, users, commercial clients, and other individuals who access our Site and utilize our laser equipment, intelligent manufacturing solutions and related online services. This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable global data protection laws.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our Site.
1. Information We Collect
We collect two types of information from users: Personal Identifiable Information (PII) and Non-Personal Information.
1.1 Personal Identifiable Information
This refers to information that can be used to identify, contact, or locate a single individual. We only collect personal data that you voluntarily submit to us through our website forms, registration, subscription, or customer inquiries, including but not limited to:
1.2 Non-Personal Information
We automatically collect non-identifiable technical data when you browse our Site. This information cannot be used to identify you individually and includes:
2. Legal Basis & Purpose of Data Processing
We process your personal data strictly based on legitimate legal grounds, including your consent, contractual necessity, legitimate business interests, and legal compliance obligations. We only use your collected information for verified, transparent business and operational purposes, including the following:
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (web beacons, pixels, and local storage) to enhance your browsing experience. Cookies are small text files stored on your device when you visit our Site.
Types of Cookies We Use:
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect some functions of our website.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal identifiable information to third parties for commercial, marketing or advertising purposes, in compliance with CCPA and global anti-data-selling regulations. We may disclose or transfer your information only in the following legitimate circumstances with sufficient safeguards:
Authorized Service Providers: We may share necessary data with trusted third-party service providers who assist our business operations (e.g., website hosting, global email delivery, data analysis, international exhibition services), all of whom have signed strict data confidentiality and compliance agreements and are prohibited from unauthorized data usage.
5. Data Security & Cross-Border Data Transfer
We adopt industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or misuse. These measures include data encryption, secure server storage, regular security audits, and restricted internal data access.
However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your data, and you agree to use our website at your own reasonable risk. Cross-Border Data Transfer: Our company operates global business with 30+ overseas service centers. Your personal data may be transferred to and processed in countries outside your resident region, which may have different data protection laws. We will ensure all cross-border transfers adopt standard contractual clauses (SCCs) and comply with GDPR and international data transfer regulations to protect your data rights.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which the data was collected, including business operation, contract performance, legal compliance, tax filing, dispute resolution, and official record-keeping requirements. User data used for marketing purposes will be retained for 24 months after your last interaction. When your data is no longer needed, we will securely delete, destroy or fully anonymize it in accordance with global data protection rules.
7. User Rights
If you are a resident of the European Economic Area (EEA), California, or other regions with independent data protection laws, you hold the following statutory rights regarding your personal data. No discriminatory treatment will be imposed on you for exercising your legal privacy rights.
To exercise any of the above rights, please submit your request via our official email with valid identity verification information. We will respond to your valid request within 30 calendar days and provide relevant remedies in accordance with applicable laws.
8. Third-Party Websites
Our website may contain links to external third-party websites. This Privacy Policy only applies to our Site. We have no control over the privacy policies and practices of third-party platforms. We recommend that you review the privacy policy of every external website you visit.
9. Children’s Privacy
Our website and commercial services are intended for business users and adult audiences aged 18 and above. We do not knowingly collect or solicit personal information from children under the age of 13. If you believe we have collected minor’s data without verifiable parental consent, please contact us immediately, and we will permanently delete the relevant information from our servers within the statutory period.
10. Policy Updates
We reserve the right to update or modify this Privacy Policy to adapt to business adjustments and legal regulatory changes. Any revisions will take effect immediately upon posting the updated policy on our website with a renewed effective date. We will notify users of major policy changes via website notice or email reminder. Your continued use of our Site after updates constitutes your voluntary acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:
Email: info@hglaser.com
Address: HG Tech Intelligent industry park , No. 66, Weilai 2 Road, Optical Valley, East Lake Hi-Tech Development Zone, Wuhan, China, Zip code: 430223
Website: https://www.hglaserglobal.com/